1. Domestic Shipping (India):

• We offer free shipping across India on all orders.

• Estimated delivery time is 3–7 business days, depending on the destination.

• Orders are processed within 1–2 business days after payment confirmation.

• For Cash on Delivery (COD) orders, please ensure availability at the shipping address for smooth delivery.

• Tracking information will be provided once the order ships.

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2. International Shipping:

• We ship worldwide with shipping charges applied based on the destination country.

• Shipping fees vary by country and order weight and will be displayed at checkout.

• For orders exceeding the specified free shipping threshold for international destinations, shipping charges will be waived.

• Estimated delivery times vary from 3 to 10 business days, depending on the destination and customs processing.

• International customers are responsible for any customs duties, taxes, or fees levied by their country.

• Please note that customs delays may affect delivery times beyond our control.

 

Payment Methods

• We accept Cash on Delivery (COD) as a payment option within India.

• Prepaid payment methods (credit/debit cards, UPI, net banking) are available for all orders, domestic and international.

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Returns and Exchanges

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1. Return Eligibility:

• Returns and exchanges are accepted within 7 days of receipt of the product.

• To be eligible, items must be:

  • Unused and in the original packaging

  • Accompanied by proof of purchase (invoice or order confirmation)

• Customized or personalized items are not eligible for return or exchange unless defective.

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2. Return Process:

• To initiate a return or exchange, contact our customer support within 7 days of delivery with your order details and reason for return.

• We will provide return instructions and address details.

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3. Refunds:

• Refunds will be processed to the original payment method after inspection of the returned items.

• Shipping charges for returns are generally the responsibility of the customer unless the return is due to a defective or incorrect item.

• Please allow up to 14 business days for refund processing after receipt of the returned product.

 

Important Notes

• We strive to maintain product quality; however, minor color or size variations may occur due to photographic and manufacturing differences.

• We are not responsible for delays caused by courier services, customs, or other external factors.

• Please ensure your delivery address and contact details are accurate to avoid delivery issues.

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Contact Us

For any questions about shipping, returns, or orders, please contact us at: 8089631357 or write to us at agnikajewels@gmail.com