1. Introduction

Welcome to our online demi-fine jewelry store. These Terms of Service (“Terms”) govern your use of our website and purchase of products from our store. By using our website or placing an order, you agree to be bound by these Terms.

 

2. Products and Descriptions

We strive to accurately display product images, descriptions, colors, and sizes. Slight variations may occur due to photographic techniques and screen resolutions. Jewelry items described as demi-fine are gold-plated or made from base metals and non-precious stones unless explicitly stated otherwise.

 

3. Pricing and Payments

All product prices displayed are inclusive of applicable taxes unless otherwise stated. Shipping charges, if any, are clearly displayed during checkout. We reserve the right to adjust prices and charges at any time. Payments must be completed before orders are processed, except for Cash on Delivery (COD) orders.

 

4. Shipping and Delivery

We ship products across India and internationally. Shipping costs and estimated delivery times are provided at checkout. While we strive to meet delivery estimates, delays caused by couriers, customs, or other external factors are beyond our control.

 

5. International Orders

International customers are responsible for any customs duties, taxes, or fees levied by their country. We are not liable for delivery delays caused by customs processing.

 

6. Returns, Refunds, and Exchanges

We accept returns and exchanges for defective or incorrect items within 7 days of receipt. Items must be returned unused, in original packaging, and accompanied by proof of purchase. Refunds are processed to the original payment method. Custom orders and personalized items cannot be returned unless defective.

 

7. Cancellation Policy

Orders may be cancelled within 24 hours of placing the order, provided it has not yet shipped. Cancellation requests after this period or after shipment are not guaranteed and may incur fees.

 

8. Intellectual Property

All content, designs, images, logos, and materials on our website are owned or licensed by us and protected by copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, or commercially exploit any content without our prior written consent.

 

9. User Conduct

You agree not to misuse our website, interfere with website security, or engage in fraudulent or illegal activities. Violations of these conditions may result in termination of your access and possible legal action.

 

10. Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or purchase of our products. Our liability for defective or incorrect items is limited to replacement, exchange, or refund as described in our return policy.

 

11. Privacy

We respect your privacy. Your personal data collected through our website is processed as described in our Privacy Policy.

 

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website after changes implies your acceptance of the revised terms.

 

13. Governing Law

These Terms are governed by and construed according to the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

 

14. Contact Information

For questions about these Terms or any other inquiries, please contact us at agnikajewels@gmail.com

 

Thank you for shopping with us and supporting our demi-fine jewelry business.